How To Place A Call !
This may seem like it should be easy but we do have a few rules, and a few options.

Step #1. Make Your Selection We have ops to satisfy every fantasy, so look around and see what you like.
Step #2. Make Contact. We do have "Online" Indicators these indicators will say one of 4 things "Accepting Calls", "NOT Accepting Calls", "On A Call" or "On Vacation". While these indicators are useful for determining who is available they are not a guarantee. If a op is "Accepting Calls" there is a high likely hood that you will be able to make contact and complete a call. Send an IM to make sure the op is indeed available at that moment. We recommend email if you desire to make a prearranged appointment. If you do not have instant messaging software we'd like to recommend AOL Instant Messenger. If you can not send an IM or do not want to schedule an appointment, you can call to verify that the op is available.
Step #3. Choose A Payment Option & Pay. We have four options as far as making payment. 1. You can pay using your credit card online. To do this click Pay Online on the menu bar. 2. You can pay online using MemberPay. MemberPay gives you the ability to pay with your credit card, or pay using funds from your MemberPay Account. 3. Pay over the phone. With this option your credit card information is taken directly from you by our operators over the telephone.
Step #4. Call. Once you make payment please allow a few minutes for our systems to deliver the payment notification to the op you paid. Once you call your op will verify the payment. If you paid with a credit card you may be asked to verify the first and last four digits of your credit card. If you are paying with your credit card over the telephone you do not need to hang up and call again. Your call will be processed while you wait.

Below are a few rules that we ask you to follow before and during your call. If you have any questions please feel free to contact us @ c.service@jke-phonesex.com.

A Few Rules !
Yes like everything else in life there are a few rules.

Rule #1. Please Do Not Begin Without your op Your fantasy does not begin until after payment is processed, so please don't start before your op says she has completed your transaction or completed verifying your transaction.
Rule #2. Please do not argue about approvals. Our Credit Card processing has 2 steps. An automated credit card verification and a human verification. Before beginning your call our operators must visually check an AVS Code, (AVS - Address Verification System). If this code does not match our ops will not complete the call and the transaction authorization will be voided. If this code does not match our ops are allowed to verify the information you provided them and reprocess your card. Bad AVS Code transactions are automatically voided.
Rule #3. Be polite. Until your fantasy begins our ops should be treated with the same respect you would give your local grocery clerk, or librarian. When your time expires this also applies.

We feel these rules are reasonable and easy to follow. If you have any questions please feel free to contact us @ c.service@jke-phonesex.com.

Card Codes! ***NEW***
We're getting some questions regarding our new requirement for card codes.

Question #1. Why do I have to enter my Card Code the page I enter it on says optional?
Answer: We know it's confusing but the final page is not controlled by US Business Systems it's a payment gateway and while they do not require Card Codes US Business Systems does.

Question #2. Why do you require it when you payment gateway does not?
Answer: Card Codes help reduce the chance of a stolen or invalid card being used. Being an adult online business we are in two high risk categories for credit card fraud. Adult industries and Online industries have much higher cases involving fraud, being considered both means we must try even harder to stop fraud.

Question #3. So how does this effect me again?
Answer: When processing a credit card transaction you will be asked to enter a card code on the final page. Our gateway says it is optional but our ops will not accept the payment if you do not enter it. Your payment will be refunded if you omit the card code.

Question #4. My credit card does not have a card code on the back, what do I do?
Answer: There's two options. 1. If the signature bar is scratched or worn off the credit card it is considered invalid. When this happens you should request a new copy from your bank or credit card provider. When you speak to your bank make sure they currently support card codes(All banks should be supporting it but there are some rare exceptions). 2. If the card simply does not have a card code printed on the back. We will need visual proof of this and proof of identification. You will be asked to fax a copy of the card (front and back), a copy of a current credit card statement (no older than 3 months), a copy of a photo ID, and a written statement authorizing charges to your credit card by US Business Systems. If you wish to send statements authorizing charges for a specific day we will need that document resent each time you wish to have you credit card charged. This is also the process we will be requiring for a new option that is in development that will give callers a VIP status. VIP callers will be able to maintain a cash balance account with us, or gain a preferred card holder status. The details and benefits of this program are still being worked out.

This card code system is almost at 100% for all credit card distributors and processors it won't be long before Visa, Mastercard, AMEX and Discover make it mandatory for all online transactions.

I Want to Use a Money Order, Bank Check or Cash Payments!
Hard Currency payment options are handled using our new MemberPay payment option.

Step #1. Sign up for a MemberPay Account. MemberPay.
Step #2. Once Signed Up you can choose to verify a credit card or add funds to your MemberPay account.
Step #3. Payments are entered into your account as soon as they clear our bank.
Step #4. Once funds are available payments from MemberPay to our ops is instantaneous.

If you have any questions please feel free to contact us @ c.service@jke-phonesex.com.

Unused Payments, Refunds & Complaints!
We've updated a few policies and we wanted to let everyone know about it.

1. Unused Payments Policy. Any payment that is completed in our records within 7 days of the original payment will be refunded or voided automatically. Most companies float payments indefinitely and eventually pocketing the money. We feel this practice is unfair to the clients who very often have simply forgotten about their payments. We do not feel that our clients should be penalized for leading busy lives or not remembering that they've not used a payment.
2. Refunds are handled on a per item basis. We have found that defining our acceptable reasons for refunds tend to generate false claims. This is not fair to our operators or to the management team that has to filter through the claims to determine which are valid and which are not. If you need help regarding an issue please contact us @ c.service@jke-phonesex.com.
3. Avoiding Complaints. In all business their will always be complaints. As phone sex is something that is very personal and your needs and desires are unique from each and every client that we serve we ask that you attempt to communicate what you would like from your phone service operator as best you can. If you do not feel your operator has fulfilled your fantasy we would like to know about it so that we can maybe help her and give her some "ideas" as to how to improve. While your fantasies and desires are unique so are our ops. If one op is not exactly what you want another one of our ops may be able to offer exactly what you are looking for. We recommend that you "shop around" to who does and does not meet your needs. It is also recommended that you purchase the minimum of 10 minutes before committing to a longer amount of time to a new op. If you keep these ideas in mind before placing your first call with our service or your first call with a new op we feel your experience will be greatly enhanced.
4. Resolving Complaints. When something just isn't right or if you feel you haven't been treated fairly or properly we ask that you let your operator know politely before ending the call and then contact us @ c.service@jke-phonesex.com. We ask that you explain the situation, give us an idea of how you feel it should be handled and we will get back to you. If for some reason you do not want to be contacted and just felt we should be aware of something let us know and we will not contact you. Complaints that are vulgar, rude, or obscene (excluding descriptions of acts involved in your fantasy) will be ignored. We will treat you professionally and we expect the same. Your complaints are a very important factor in our sites development we've taken great measures to improve upon our design and customer service. We developed a new call tracking system to help us better serve our clients, we initiated our unused calls policy (see above) to help reduce complaints. We keep our web design and tech support personnel in house rather than contracting to someone that does not fully understand our needs.